We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's so tiny and kawaii product. I will enjoy making it. Thank you for the quick shipment and wonderful product !
Loved. arrived well packed, buy again. Arrived today, only rode it is birthday gift.
I'm still assembling it, but no complaints whatsoever. Came well packed, fast delivered, not a single sctratch on the can and no piece missing (not that I've noticed at least). Still haven't tested the LED lights since it comes without batteries, but as soon as I finish it, will post further review. Disclaimer: only buy this product if you have time and patiance to assemble it. It's fun if you like this kind of stuff, but it's not for everyone. And you do need a couple of extra tools (like different types of glue, scissors and wire cutter)
Chii ゅうもんから とどき with Chii to 11. There is no はこ, the ょうひんのはそんなどはなく, hump swirls did. Super hair as many ぜんぶ そろっ so. The まんぞく. thank you!
Awesome, fun to do, arrived really fast.
Thank you very much.
Very tiny, yet absolutely adorable. Fast shipping, just took a few weeks to the Netherlands.
Set is Piekny. I dont MOGE Sie doczekac lest zaczac all skladac.
I did not think that there should be straight here even a vase with a flower to do yourself. I certainly do, I do a lot of things, but this .. This is a very cool set, I advise everyone who is ready to work with such a mini miniature. With the instruction will cope even the child, all in detail in pictures, on the ANL. Language. The set has everything you need. In general, the set came in the package, but nothing broke. While I'm in the process, I'm not completely ready to work. Took for 635r at the current rate ~ 57R. On ozone the same set for 2500. Well, only there is a Russian instruction and a glue with tweezers as a gift. But I don't need it.
I received this product without any problems. Thank you for the quick shipment and wonderful product.
This is a very cool set, collected within 3 days, really liked, in some places the instruction is not very clear, but still sorted out, delivery about 2,5 weeks
if you love to do miniature models this is for you can within 2 weeks and everything is perfect arrived to New Zealand safely
It came relatively quickly. The details are sooo small, until the hands do not get to begin to collect. The only so far seen flaw (except for the absence of glue and batteries) is the crumpled instruction. On the last sheets, the necessary Pictures, which need to be glued to wooden details, can be creases.
The order was shipped quickly. Delivered in 24 days. Packing is good, everything is whole. I'll collect, I'll add a review.
The order was shipped quickly. Delivered in 24 days. Packing is good, everything is whole. I'll collect, I'll add a review. On sale was bought for 468 rubles.
Not yet collected, there is no glue included
Difficult to assemble, but is very well made
Everything is wonderful! I ordered a sister as a gift for my birthday, 11 years. She collected everything except the light herself, it was also not difficult, it was just that she was lazy to understand for a long time, from the first time she did not have the wires,, Of the minuses-a crumpled instruction, but the background and other details that need to be cut from the instruction remained whole, the Assembly did not interfere. Instruction in English, but the child managed. Collected in two days, I liked everything! Already ordered two more such boxes. Delivery on time
The wiring is white too hard, I had to look for the husband version softer) the photo in its finished form is not unfortunately, but these are not bad)
It came in a month, it seems to be okay, but a little strains out the coming wires. In the electrician I do not understand, I hope, I will not have to solder In the rest everyone is satisfied, the scheme is very detailed✨ I hope I will enjoy the assembly.